Gaming is for fun — not stress or financial loss. Use lg99's responsible gaming tools and guidelines to keep your experience healthy and enjoyable.
The 6 core principles lg99 believes in and lives by every day
The first rule of responsible gaming is knowing your financial limits. At lg99, you can set your own daily, weekly, and monthly betting limits.
Playing for too long can lead to stress and addiction. Our session timer reminds you how much time you've spent playing.
Whenever you feel like you need a break, you can easily pause your account for anywhere from 24 hours to 6 weeks — no questions asked.
Lg99 strictly prohibits anyone under 18 from playing. Age is verified at registration, and any suspicious account is suspended immediately.
If signs of addiction appear, our trained support team is here for you. Free counseling and resource referrals are available.
Choose Self-Exclusion to protect yourself long-term. Once activated, your account cannot be reactivated before the specified period ends.
Responsible gaming means enjoying gaming in a way where you consciously stay in control of your time, money, and mental well-being. At lg99, we believe a happy and healthy player is our greatest asset.
Online gaming and betting are growing fast in Bangladesh. But many people fall into habits that cause serious financial and mental harm — often without realizing it. lg99 is committed to preventing that.
Responsible gaming doesn't mean less fun. In fact, playing within your limits makes every session more enjoyable — because there's no guilt or financial worry hanging over you.
Lg99 has taken several active steps toward this goal: limit-setting tools, session tracking, self-exclusion options, and round-the-clock support. Everything is covered in detail on this page.
People often don't realize when they're heading toward trouble. Check the signs below — if more than three apply to you, it's time to take caution:
Feeling a compulsive urge to keep playing in order to recover losses
Lying to or hiding gaming from family or friends
Repeatedly trying to stop gaming but failing
Neglecting work, family, or studies because of gaming
Borrowing money or dipping into savings to cover gaming costs
Feeling restless, irritable, or anxious when not playing
If you notice these signs in yourself, don't blame yourself. This is a health issue, and with the right help, it is entirely possible to overcome. Reach out to our support team right away.
Follow these simple but effective habits for responsible gaming:
Lg99 is more than a gaming platform — it's a responsible community. Millions of people across Bangladesh are now looking for entertainment online, and we want that experience to stay healthy, safe, and enjoyable. Responsible gaming isn't just a policy document for us — it's part of how we operate every single day.
Our technology team is continuously developing systems that can detect unusual changes in a gamer's behavior. For example, if someone suddenly starts spending significantly more time or money than usual, the system flags it and sends them a support message. This isn't a punishment — it's a friendly heads-up.
Many assume that talking about responsible gaming hurts a platform's business. We believe the exact opposite. A happy, healthy gamer stays with us for the long haul and recommends our services to family and friends. On the other hand, someone harmed by gaming doesn't just suffer alone — the whole family suffers. That's not something we want.
This is why lg99 runs a comprehensive responsible gaming program, making it one of the leading platforms in Bangladesh in this area. Our support team is specially trained to provide sensitive and effective help around gaming addiction.
To ensure responsible gaming at lg99, we have put in place: an age verification process, automatic spending limits, session time controls, self-exclusion options, and regular responsible gaming messaging. We want every member to know — this platform offers not just fun, but protection too.
If you or someone you know is struggling with a gaming problem, reach out to our support team today. We don't judge — we help.
Set a limit in advance on how much in BDT you will deposit per day, week, or month.
If you exceed a set loss amount, your session will be closed automatically.
After a set time, you will be automatically alerted and prompted to take a break.
Give yourself a break — from 24 hours up to 6 weeks.
From 6 months to permanent — exclude yourself for long-term protection.
Answer these questions honestly:
If all your answers are "yes," you're on the right track. If any answer is "no," talk to us.
Our responsible gaming team is available 24/7 for you. Reach out for free, confidential support.
Live Chat: Available on-site at all times
Your identity and all conversations will be kept completely confidential.
Activate lg99's responsible gaming tools in just a few simple steps.
Log in to your lg99 account and go to the Profile section.
Look for the "Responsible Gaming" option on the Settings or Profile page.
Deposit limit, time limit, break, or self-exclusion — choose whatever you need.
Enter your preferred amount or time limit and confirm.
Once a tool is activated, the system will automatically monitor your limits.
Cooling-Off Period for Limit Increases: Once a limit is set, reducing it takes effect immediately, but increasing it is subject to a 72-hour cooling-off period.
Self-Exclusion Is a Serious Decision: Once self-exclusion is activated, it is not possible to reactivate your account before the specified period ends.
If you have minors at home, install parental control software on your devices. Keep your contact details updated on your lg99 account so we can alert you to any suspicious activity.
The most frequently asked questions about responsible gaming
Join lg99 and play responsibly. We guarantee both your fun and your safety.